From Complexity to Clarity - How ebm-papst accelerates Sales Excellence with Smarter and Simpler Processes

charlessigmon
Apr 18
2 min read

ABOUT EBMPAPST

ebm-papst is a global market leader in air, heating and cooling technology. Their highly efficient GreenTech EC technology has given them a key competitive edge in the industry. ebm-papst has around 20,000 different products, providing the right solution for every need and leading air technology into the next generation.

🇩🇪 Germany

CHALLENGE

In their vision to engineering a better life, the ebm-papst sales team operates globally. Each country had its own way of handling sales and customer information. Ensuring quality and consistency throughout the system was challenging due to disruptions and missing connections, which caused process delays and siloed work.

SOLUTION

The whole sales team can now gain speed on pricing, quoting, and the overall opportunity-to- quote process thanks to the distinct, simplified, and seamlessly integrated user interface. ebm-papst achieved significant time savings and efficiency gains by implementing quick wins (incl. data validation checks, layout cleanups, pricing adaptations) alongside Kliqxe’s industry-specific accelerators, such as the product selection wizard. Real-time data integration from SAP cuts down redundant system switching times significantly.

PARTNER VALUE

The Kliqxe team combined deep manufacturing know-how with Salesforce expertise. They interacted with the ebm-papst team, speaking their industrial lingo and making collaboration easy, transparent, and comfortable. Their hands-on approach streamlined and elevated the core aspects of the opportunity-to-quote process, positioning ebm-papst for future scalability.

As a sparring partner for the platform's future enhancements and evolution, the Kliqxe team continues to implement the latest innovations with ebm-papst and their sales excellence team.