🇬🇧 Portsmouth, United Kingdom
PROBLEM STATEMENT
Harwin sits within a complex maze of manufacturing and distribution processes that ultimately lead to lots of finished goods that people use everyday, that their tiny connectors fit within. Users were challenged with real-time management of a sales pipeline and understanding forecasts so that production could properly plan.
SOLUTION
Enter Manufacturing Cloud. With the help of Salesforce and Kliqxe, Harwin went live with Manufacturing cloud and integrated it to their IFS ERP system. Today there is real time view of projects and opportunities, and product sales forecasted over a multi-year time horizon. Design Registration processes moved from a manual process to one that was automated through Salesforce and tied to Opportunity pipeline. Now there is visibility of not only sales pipeline but sales history, with ERP orders flowing back into Salesforce. Happy days!
PROFILE OF THE ENGAGEMENT
• 40+ Users
• 5+ Countries
SALESFORCE
• Manufacturing Cloud
INTEGRATED TO
• IFS (ERP)
• Outlook
